Pocket Factory products are made of some of the best fabrics and accessories available and they are made in our workshop. We personally check the quality of each item. This fact alone guarantees that we only give away bags, we ourselves would use. In accordance with this, we are able to offer lifetime warranty. The warranty doesn’t cover reasonable wear and tear or abuse, but we will repair and replace – free of charge – any item, that might be defective in workmanship or materials. Warranty starts from the date of purchase and applies to the original owner.

We Pocket Factory Echipamente SRL, in conformity with HG 394/1995 declare, that the invoiced product is in compliance with the documents of implementation and it is in conformity with the european standards.

The warranty given by the seller starts from the day of purchase – upon arrival, if it is shipped abroad. The warranty applies to the original owner.

The warranty is assured by the manufacturer. The defective product has to be returned to the seat of the manufacturer, to handle the complaint. We will repair or change – free of charge – every item, that might be defective in workmanship or materials.

Warranty does not apply in case of :

– normal wear and tear
– abuse
– damage caused by failure in maintenance
– damage caused by repairs executed by unauthorised personnel
– damage caused by natural influences that the product wasn’t designed for